For any return and refund related queries, read the below points. If you need any further assistance contact us at info@aakisan.in.
Return:
To return the product, the customer needs to contact the aakisan team with the reason for return. We accept the return request only for the below reasons,
- The product is damaged.
- Wrong product recieved
- Product missing in the package
Customers are requsted to capture a video of package opening and it will be used as a reference for return.
If the Customer wants to return the product for the below reasons, we will deduct the shipping charge before the refund process.
- Product size issues(small / big)
- Ordered wrong product
- Placed order by mistake
Return Process:
Return request should be placed within 24 hrs of receiving the product.The customer needs to send the product to the address shared by the Aakisan Cotton Bag and place a new order to receive the right product.
Refund:
Once we receive the product, we will refund the amount back to the original payment source. It may take few days for the banking partner to credit the amount.